April averaged 165 million robocalls/day and 1,910 robocalls/second, up 6.5 percent from March's average of 155 million robocalls/day and 1,794 robocalls/second. That's also a 12.3 percent increase on ...

Post-sale customer engagement, an often-overlooked part of the customer life cycle, helps B2B companies with customer retention, loyalty, growth, and advocacy, according to a new report from Forrester ...

Algolia powers a cross-platform context layer for intelligent agents from platforms like Salesforce and Adobe.

The Clay partnership with TrustRadius enables tech vendors to leverage buyer intent signals for marketing and sales outreach.

DoubleVerify's Pre-Screen Safety and Suitability Solution enables advertisers to apply trusted third-party protections across Google's SPN inventory.

Amplitude's collaboration with AWS helps organizations deliver faster customer insights and smarter personalization.

Highspot, a go-to-market enablement platform provider, has launched its Spring '25 product release with enhanced digital rooms, artificial intelligence-powered content workflows, and robust buyer ...

ServiceNow at its annual customer and partner event, Knowledge 2025 in Las Vegas, introduced partnerships with NICE and Amazon Web Services.

Less than a month out from PegaWorld 25, Paul Greenberg and I, (aka The CRM Playaz), have our annual pre-conference visit from Founder and CEO Alan Trefler. We get a taste of what to expect when we ...

Talkdesk, a provider of customer experience technology, today launched Talkdesk Express, an enterprise-grade customer service solution for small businessess to self-manage multi-channel customer ...

Algolia today introduced Smart Groups to give merchandisers and content managers greater control over how products are displayed across search results and category pages. It blends manual curation ...

Powered by CreatorIQ's proprietary panel of influencers on social media across more than 2 million social accounts and a neutral dataset of more than 20,000 brands, these metrics allow marketers to ...