Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

Most artificial intelligence applications make a call to a server to access a large language model. That can be slow and ...

PE's strategy of acquiring ecommerce-focused publishers is seeing diminishing returns amid search changes that ding affiliate ...

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models.

Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...

Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...

I worked in federal housing agencies after 2008 and I often wonder if agentic AI could have mitigated some aspects of that mortgage-based calamity.

AI-related job cuts crossed 50,000 in 2025 in the US alone, according to new data from consulting firm Challenger, Gray & ...

Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for ...

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