Alexa+ brings shopping perks and smart home control to the web—but falls short where it matters most.

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

China has drawn a regulatory line around AI companions, chatbots, and virtual friends, and the deadline to comply is less ...

Forbes contributors publish independent expert analyses and insights. Anisha Sircar is a journalist covering tech, finance and society. In this photo illustration a virtual friend is seen on the ...

North Island Credit Union is offering members a new generative AI-powered chatbot in an effort to keep pace as the emerging form of machine learning takes hold in financial services. Processing ...

EMA research shows chatbot-based AIOps is losing ground to agentic AI, with collaborative, proactive models delivering faster ...