AI can handle operational work, but most companies, mainly professional services, draw a sharp line at client communication.

The Silent Ransom Group extortion gang is actively targeting U.S. law firms and professional services organizations in social ...

Noah Wyle, Amy Poehler and Regina King will appear on Project Angel Food's Lead With Love telethon on KTLA 5 on June 27.

Using AI chatbots for even just 10 minutes may have a shockingly negative impact on people’s ability to think and problem-solve, according to a new study from researchers at Carnegie Mellon, MIT, ...

McKinsey & Co. plans to use AI agents to help choose the consultants assigned to client teams, a shift that may surprise some of its customers around the globe. The management consulting firm will use ...

What really happens after you hit enter on that AI prompt? WSJ’s Joanna Stern heads inside a data center to trace the journey and then grills up some steaks to show just how much energy it takes to ...

One of the main benefits of working with a financial advisor is receiving a personalized client experience. And what adds value for each client is very personal. Your clients want you to understand ...

As generative AI tools like ChatGPT and Claude become more common in litigation strategy and internal analysis, courts are beginning to confront a pressing question: Does using AI waive ...

A new study finds that certain patterns of AI use are driving cognitive fatigue, while others can help reduce burnout. by Julie Bedard, Matthew Kropp, Megan Hsu, Olivia T. Karaman, Jason Hawes and ...

Many notable cases have admonished lawyers for using unconfirmed artificial intelligence identified citations that turned out to be incorrect (so-called hallucinations). That issue doesn’t negate the ...