Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models.
Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...
Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...
For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...
PE's strategy of acquiring ecommerce-focused publishers is seeing diminishing returns amid search changes that ding affiliate ...
Salesforce, the leading global AI CRM, has announced an expanded agencywide transformation initiative with the U.S.
The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...
Salesforce moves agentic AI deeper into marketing, aiming to turn website engagement into autonomous pipeline generation.
AI is saving people thousands by replacing costly software and automating tasks that reduce everyday expenses.
Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...
Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for ...
The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...