Growing companies often reach a tipping point where handwritten processes and smiling staff can no longer keep pace with customer expectations. When phone lines jam and email inboxes overflow, the […] ...

Your bank's virtual assistant is still pretty limited, but experts say it won't be long before it may start offering you ...

Browser extensions are potentially funneling your most personal queries to a company selling market insights about chatbot ...

Secure, company-data-grounded AI assistant handles FAQs, bookings, and lead capture; early adopter Linkflow Capital reports ~40 hours saved per month and ~80% of routine ...

You can’t just update your speaker. You have to join an “Early Access” program that’s different from Google’s “Public Preview ...

The AI chatbot seamlessly integrates with WordPress and WooCommerce, making setup fast and accessible for teams without technical expertise. Once active, it automatically draws from a company's pages, ...

Chatbot is a computer program, which stimulates human conversations through Artificial Intelligence (AI). It is implemented across several industrial verticals to develop a communication link with ...

Google’s Gemini voice assistant rollout faces early criticism as users report device control errors despite the company’s ...

Too many organizations are still relying on crisis communications manuals written for a pre-AI world, but those frameworks ...

With AI chatbots and voice assistants now being the primary way people search, marketers need to adapt their content to stay ...

AI” has become the industry’s favorite buzzword. Everywhere you turn, lenders, servicers, and fintech platforms are talking about chatbots, assistants, or “AI-powered” systems. But most of these are ...

If CXOs don’t lead the charge in embracing AI and in reimagining ways of working, their businesses risk running smarter tech ...