Staying at an Airbnb is a tough sell for hotel diehards. It’s not always the more affordable option anymore. Check-in can be ...

While hotels have long had the edge when it comes to amenities, Airbnb’s latest pivot is a direct challenge to that model. By ...

The announcement centered on a new "Airbnb Services" initiative and a significantly relaunched "Airbnb Experiences." ...

Airbnb's CEO Brian Chesky hints at a future loyalty or membership program during a roundtable discussion with The Points Guy.

Airbnb began rolling out an AI customer service agent in April to handle more customer queries without human intervention, CEO Brian Chesky said on a Q1 2025 earnings call last week. The company ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

people continue to choose Airbnb. That's because our model is inherently adaptable,” the company said in a letter to shareholders. Don’t Miss: Amazon Q1 Earnings: Double Beat, Q2 Guidance ...

Half of Airbnb users in the U.S. are now using the company’s AI-powered customer service agent, CEO Brian Chesky said Thursday during an earnings call. The tool was quietly rolled out last month ...

Getting involved in transportation could push the limits of Airbnb’s brand, regular operating margins, and its appetite for complexity.