Choosing to invest in an IP telephony system is a strategic move that can transform communication within the organisation. By examining current trends, critical components, and options like Matrix ...

Selecting a phone system that’s right for your business The vast array of options out there, along with the complex technical terms used, means that you could struggle to pick the system which ...

Integrating a business’s telephone system with the call agent's desktop is computer telephony integration. Every business handles internal and external calls. Depending upon their call volume ...

Your telephone system is crucial to your small business. No matter what your small business does, voice communication is a critical element of success.

The legacy of the analogue telephone system The early telephony systems were, of course, entirely analogue and used a network of copper wires to carry the signal current over a one-to-one ...

Reconomy evaluated solutions from NewVoiceMedia & Mitel & selected Natterbox to deliver a market leading telephony system 100% embedded in Salesforce ...

IBM just announced and demoed new advanced group collaboration and enterprise telephony capabilities for SameTime here at its Lotusphere conference in Orlando. The two will be delivered as new ...

For years, deploying a business telephony solution involved installing phone systems in comms rooms, dedihonycated cabling and handsets on desks. Controlled by a PBX in larger firms or operating ...

Financial services firm Brown Brothers Harriman has installed IP telephony equipment at some of its offices in the U.S., but the switches it's using can also support traditional circuit-switched ...

Berks County commissioners have signed an agreement with Bell of Pennsylvania to provide a “state-of-the-art” 911 emergency communications system costing about $1 million. The new servi… ...