If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

The most popular printers tend to be all-in-one models that include the ability to scan documents and make copies. Some multifunction printers can even connect to a phone line to send and receive ...

If you have a Hewlett-Packard all-in-one (AIO) printer, and you’re having trouble getting some of its scanning features to work, take heart. HP’s printing software offers a collection of settings that ...

Turning a paper document into a digital file is easier than you think. Whether you’re on Windows or Mac, you can skip complicated manufacturer apps and use built-in tools. With just a few steps, you ...