How to address an issue without saying ‘I’m sorry’ There’s a time and a place to apologize. But if you’re not at fault, here’s what you should do instead.

How to Say I’m Sorry: Science Breaks Down an Effective Apology Just saying “I’m sorry” might not get you forgiveness. A new study looks at what you’re leaving out.

Trying to figure out if Virginia Gov. Ralph Northam or other would-be penitents are sincere? A scholar who analyzed dozens of recent apologies offers a user’s guide.