In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field ...

Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, along with describing multiple other 'frontline worker'-type product positionings.

Red Maple launches Credit Cards for Microsoft Dynamics 365 Field Service. You can now take payment in the field on Microsoft's premier platform.

Glympse, a provider of location services and location-powered customer experience, is teaming with Microsoft so businesses using Microsoft Dynamics 365 for Field Service can provide customers with ...

Microsoft is tapping the power of AI to provide customers of its Dynamics 365 business applications suite with new features. The company announced a series of capabilities at its Ignite conference ...

Microsoft has updated Dynamics 365 Customer Service with a first-party voice channel, as well as AI-powered features and capabilities.

Microsoft is adding new Dynamics 365 AI-infused applications, plus two mixed-reality Dynamics 365 applications, to the family with the coming October 2018 Dynamics 365 CRM and ERP releases.