Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, along with describing multiple other 'frontline worker'-type product positionings.

In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field ...

Red Maple launches Credit Cards for Microsoft Dynamics 365 Field Service. You can now take payment in the field on Microsoft's premier platform.

Microsoft also introduced Copilot in Microsoft Dynamics 365 Guides, which combines generative AI with mixed reality to help front-line workers complete complex tasks and resolve issues within the flow ...

Inogic, Microsoft Gold ISV for Dynamics 365 CRM & Power Platform has an enviable Flagship called Maplytics that seamlessly integrates Dynamics 365 CRM with Bing Maps. Over the years Team Maplytics has ...

Glympse, a provider of location services and location-powered customer experience, is teaming with Microsoft so businesses using Microsoft Dynamics 365 for Field Service can provide customers with ...

Microsoft is making available early-access previews of some Dynamics 365 and Power Platform 'wave 2' features ahead of their official rollout this fall.

Microsoft has updated Dynamics 365 Customer Service with a first-party voice channel, as well as AI-powered features and capabilities.