(Reuters) -Salesforce forecast third-quarter revenue below Wall Street estimates on Wednesday, signaling lagging monetization for its highly-touted artificial intelligence agent platform as clients ...
Marc Benioff discusses AI on The Logan Bartlett Show. (Image source: The Logan Bartlett Show YouTube) Salesforce CEO Marc Benioff cuts nearly 4,000 customer service jobs in favor of AI agents but ...
Cornerstone OnDemand Inc., a global leader in workforce readiness solutions, today announced new integrations and an extension of its partnership with Salesforce that brings Cornerstone Workforce AIâ„¢ ...
Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...
Can Informatica and Salesforce help enterprises close the gap between trusted data and AI-driven decisions? Informatica World ...
Voice iQ brings structured intelligence to every conversation, surfacing quality scores, escalation signals, and coaching opportunities at the scale that manual review cannot reach, entirely within ...
Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...
Reaching out to industry leaders in telecommunications, Salesforce Inc. today announced the launch of Agentforce for Communications to provide proactive experiences and revenue-generating ...