Many small companies that lack technology skills may be blithely unaware that a revolution is underway in the world of business telephone systems. Why should you care particularly? Because new IP PBXs ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In 1876, Alexander Graham Bell spoke the first words ever ...

James writes books, articles and jokes about technology from his Dallas-area home office. He also consults for those who don’t read his books and articles. While small businesses have always been ...

Routing voice over WANs has been touted for nearly 10 years but mainstream businesses have only recently begun to reap the benefits The potential savings from using wide area networks (WANs) for ...

As industry moves from traditional telephony toward Internet provider telephony, Rochester Institute of Technology has partnered with MAC Source Communications, an Avaya Inc. Gold Business Partner, ...

IP telephony is a next-generation technology that is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP telephony ...

Nortel Networks Corp. last week unveiled a new IP telephony (IPT) initiative that offers standard packages of hardware and software that promise to cut customers’ upfront costs by up to 30%. The IPT 1 ...

Every company, no matter the size, needs a robust communications platform. The top voice over IP (VoIP) services we've tested ...

I responded that the core IP Telephony System (IPTS), the current moniker for a PBX, is still a vital component of any customer's enterprise communications network and that VoiceCon needs to offer ...

Last week, we highlighted an Avaya announcement about the company’s new IP Telephony system called Avaya Distributed Office, designed to meet the challenges of smaller offices that are part of a ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. At the Uniformed Services University of the Health Sciences, a U.S ...