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Twilio Fund Europe 2013, the new “micro-fund” from cloud communications company Twilio and startup accelerator 500 Startups, has unveiled its first investment: Irish Galway-based OnePageCRM, the cloud ...

Communications service platform Twilio yesterday announced its entry into the enterprise contact center market, going up against the likes of Avaya, Genesys and Cisco. Twilio Flex is a cloud-based ...

About a year ago, Twilio first introduced Flex, a fully programmable, cloud-based, omnichannel contact center platform that lets companies customize almost everything, but it didn’t officially roll it ...

Twilio is increasingly transitioning to a more profitable data and applications business. The CRM landscape remains competitive. GAAP profitability may still take a few years. Twilio's (NYSE:TWLO) ...

Qualtrics today at day two of its X4 customer event in Salt Lake City introduced partnerships with Twilio, Five9, and Merkle. Qualtrics'; expanding partnership with Twilio, a customer engagement ...

From the patio of his house on a hill in San Francisco’s Noe Valley, Twilio CEO Jeff Lawson gestures toward the massive Salesforce Tower that dominates the downtown skyline. He is differentiating ...

Cloud communications platform Twilio Inc. TWLO is set to buy data startup Segment for a price tag between $3 billion and $4 billion. Why It Matters: The deal would bring together two API companies.