WDAF-TV

Teleperformance enhances interaction analytics platform TP Interact, leveraging generative AI to deliver near real-time data-driven decision making for customer care

Teleperformance has helped clients transform their customer care programs with critical customer and business insights through the enriched TP Interact platform. Customer programs have seen up to 25% ...
Nasdaq

Teleperformance Expands Microsoft Partnership to Launch TP GenAI, a Generative AI platform to make Enterprises More Efficient and Human-Centric

Initial pilots show significant enhancements to customer experience, including reduced handling and response times, improved agent experience and increased customer satisfaction NEW YORK, June 20, ...
Seeking Alpha

Teleperformance forms strategic partnership with Real-Time Speech Understanding provider Sanas as part of its growth strategy to accelerate AI development and reinvent customer ...

Sanas partnership highlights Teleperformance's (TP) growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services to broad ...