A major census of the design industry by the AIGA aims to help make it more diverse. In 2014, when Antionette Carroll was tapped to lead a task force on inclusivity for the AIGA–the professional ...

Focusing on customers is critical to any business and, oftentimes, a manager’s compensation is based on improving customer satisfaction. But how do you make sure that you are truly measuring ...

Surveys are a popular tool for collecting feedback from donors and program participants. Inexpensive and easy to send, they’re a visible way to engage constituents and signal an openness to outside ...

Survey methodology encompasses the systematic approach to designing, administering and analysing surveys to ensure reliable and valid data. Central to this discipline is the optimisation of response ...

Park benches, well-maintained lots, planters full of bright flowers, lamp posts — these are public space design features that we often think of as perks, and maybe even beneficial to our physical and ...

The deans of more than a dozen architecture schools including the Harvard Graduate School of Design, Rice Architecture, and Taubman College of Architecture & Urban Planning at the University of ...