From concerts to train rides, bots are winning the ticket wars — but they're only part of the problem

From concerts to train reservations, automated bots have become the latest target in the fight against ticket scalping.

What are ticket bots? How is AI making it easier for them to snatch up tickets from real fans?

North Carolina fans reported long online queues and inflated prices for Hurricanes games as the team faces off for the Stanley Cup. One of the big questions is whether bots are at all to blame.