A retail business can never be immune from complaints. If you want customers, complaints are complimentary. Turning these complaints into compliments should be your goal. Customer is the ultimate king ...

Complaints against U.S. airlines and ticket agents surged this year in the first and part of the second quarter, according to data released by the U.S. Department of Transportation on Wednesday after ...

How much time do you spend on the phone dealing with bad customer service? According to a recent article by Brian O’Connell, writing in The Street, adults in the United States spend, on average, 364 ...

Resolving a product complaint with a manufacturer or retail outlet can prove frustrating for a consumer. A few options exist, however, to help consumers deal with a product or service complaint. A ...

Run a restaurant for more than a month and you'll almost certainly hear a complaint in that time. The occasional complaint in the restaurant industry is inevitable, due to customer expectations, ...

Complain.biz, an online platform that helps consumers file complaints against companies, has launched a new AI-powered complaint letter service that uses OpenAI's GPT4 technology to generate ...

Bad customer service can be frustrating, but consumer experts say you shouldn't be left paying for poor work, bad products or unresolved problems and you may have more power than you think to get your ...