The healthcare industry faces the formidable challenges of rising costs and precarious profit margins. Elevated supply and labor costs, combined with structural revenue pressures, have created a ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

The University of Tennessee at Martin set up a new process improvement facilitator position and gave the person who holds it no authority, no budget, and no staff. Yet that's the way he likes it, and ...

A recent survey shows 15% of healthcare revenue cycle leaders plan to invest in robotic process automation (RPA), up from zero a year earlier. But is now the right time for RPA for your revenue cycle ...

Small businesses need to remain continually agile to respond to a changing business climate internally and externally. Demand shifts and technology changes. Competitors enter the market. Businesses ...

Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. How has the idea of process improvement taken hold within the legal industry in the wake of the pandemic? Fred Esposito of ...

As we enter the second decade of the 21st century, medical practices face a host of financial challenges. The unknowns of health care reform, changing reimbursement and rising bad debt from the ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...