Enterprises are starting to want to tie mobile phones into their converged voice/data enterprise networks so that cell phones (including dual-mode cellular/Wi-Fi handsets) become another “extension” ...

All too many voice-over-IP (VoIP) vendors want to sell you “complete solutions,” from the telephone on your desk and voice mail to the wide-area connectivity between your sites and to the public ...

A private branch exchange (PBX) is a telephone system within an enterprise that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines.

PBX (Private Branch Exchange) allows you to use the same system to manage outgoing and incoming calls, plus internal communication. Learn how to leverage PBX to stay competitive. PBX phone systems use ...