Online shoppers spent a record $257.8 billion during the holiday season as they snagged major discounts on electronics, ...

More than half of the grocery e-commerce customer base in the United States and Europe has exited the channel over roughly the past year, a new study by SymphonyAI Retail CPG revealed. From the 2022 ...

E-commerce offers convenience and scale, while in-store shopping provides sensory experiences and personal service; many ...

The proportion of respondents who purchased groceries online in the past 12 months fell again this year—from 56.3% in 2024 to 53.6% in 2025, per Coresight Research. Walmart’s in-store to online ...

Nearly 39% of consumers return an item purchased online “at least” once a month, according to a recent Narvar survey of over 1,900 consumers. On average, customer returns cost companies between $25 ...

Many shoppers on Black Friday ditched the mall crowds the day after Thanksgiving and spent more money online than ever before. And big retailers relied on deep discounts to draw in sizeable traffic.