Getting put on hold when calling a customer-service representative is always a test of patience. Just how long is a reasonable waiting time? Milan resident Keith Williams recently e-mailed The ...

Mediacom will increase rates for cable customers by several dollars per month, including an adjustment for local broadcasting, regional sports, and standard installation of cable equipment. The ...

An Internet outage that hit Mediacom customers in Ames and surrounding towns last week was caused when a lawnmowing crew accidentally hit a fiber cable in Kelley. Mediacom customers in Ames and ...

WATERLOO - Mediacom is offering free basic cable to new subscribers when television stations begin shutting off analog transmission Tuesday. For those who don't already subscribe to cable, the ...