The Federal Reserve Board cleared the way last week for Capital One Financial Corp. to complete a $9 billion, cash and stock deal for ING Direct USA. It’s a coup for Capital One, which already ...

In May, ING is celebrating a quarter of a century since it launched a new telephone- and later internet-only bank in Europe. This is the closest that it will come to celebrating the birthday of what ...

ING DIRECT has sought to leverage off rapid growth in mobile transactions with the launch of a new mobile app. The company pointed to data revealing a 280 per cent increase in mobile interactions in ...

As ING Direct is discovering, you can uncover new customer insights by blending the old concepts with the new. The head of business intelligence customer insight at ING Direct, Greg Nichelsen, has ...