As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Stuck in small talk? Skip the weather and get to the good stuff.

Difficult conversations: We all have them. They come up because things change, especially during a pandemic. We’re dealing with layoffs, work from home, back-to-school, forced isolation or forced ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

Make conversations less awkward with this easy tactic. Yes-or-no questions keep conversations from settling into a good flow—or end it before it really starts. The best conversation starters invite ...

Conversation is a lot like art. It is one of those uniquely human experiences that distills so much complexity and exhibits such infinite variety that it verges on the indefinable. Unlike art, however ...

In the workplace, face-to-face conversation improves the bottom line, leads to higher productivity, and is associated with reduced stress. Recent research supports the business case for conversation.

Spread the love“`html In our increasingly digital world, knowing how to start a conversation with technology can feel daunting. While technology facilitates communication, it can also create barriers ...

Why high-stakes conversations fail and how to get them right by building trust and asking better questions. The ACES model ...

In the face of loneliness, many people are turning to AI chatbots for companionship – but research shows it can’t replace human connection. Columnist David Robson explores how beneficial it can be to ...

Social media and mobile phones are major disruptors of face-to-face conversations. Recent research has conclusively demonstrated that the indiscriminate (and borderline addictive) use of mobile phones ...