The owners of a NYC restaurant were receiving far more complaints than they used to about the kitchen speed and quality of service, so they decided to go to surveillance tapes to figure out the issue.

Most restaurateurs agree that resolving guests’ complaints on the spot is a great way to hit a grand slam by making a patron a faithful regular, or at the very least encouraging a repeat visit. But ...

HONOLULU(KHON2) — Restaurants have been struggling to stay afloat, wanting to fully reopen for more than a year, but many restaurant owners said asking for private medical information is more trouble ...

Three confirmed cases of norovirus have been linked to a Raleigh sushi restaurant. The Wake County Health Department received 241 complaints from diners who visited Sushi Nine, a restaurant at 3812 ...