Call-center software company Genesys said it agreed to buy rival firm Interactive Intelligence Group Inc. for roughly $1.4 billion, as it seeks to bulk up amid a changing consumer landscape. Under the ...
CounterPath, a provider of desktop and mobile VoIP software products and solutions, has announced that Genesys, an large contact center software supplier and Alcatel-Lucent company, will integrate ...
Genesys Telecommunications Laboratories Inc., a call-center software company that counts Permira and Technology Crossover Ventures as backers, agreed to buy rival firm Interactive Intelligence Group ...