Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

WASHINGTON — Budget airline Frontier is cutting its customer service lines for flyers, meaning that you won't be able to call to speak with a human being anymore. Instead, customers will only be able ...

Frontier Airlines informed its investors this month that it’s adopting a new scheme for saving on operation costs. As outlined in Frontier’s Nov. 15 Investor Day report, the airline is moving away ...

For years, it seems it’s been getting harder and harder to get an actual human customer service representative on the phone when you have a problem or a question. And now, if you’re dealing with ...

I booked a round-trip flight from Dallas to Denver on Frontier Airlines recently. Frontier charged my wife's credit card $583 on the same day. I never received a confirmation email. There is no way to ...

Frontier Airlines customers will no longer be able to speak on the phone with customer support after the airline removed its phone service in favor of “fully digital communications.” The Denver-based ...

If you've ever tried to get in touch with an airline by phone, you are familiar with being on hold. Now one airline is doing away with phone calls altogether, frustrating travelers like Patricia ...

Nov. 28 (UPI) --Frontier Airlines is cutting the cord on its customer service phone line forcing travelers to go online to book flights or make travel changes. Frontier Airlines announced the switch ...