The reason chatbots fail is because most implementations simply can’t interact in a natural way. Lost amid all of the stories of failed chatbot implementations is this important detail: Chatbots must ...

From blaming the victim to replying "I have no interest in your life" to suicidal thoughts, AI chatbots can respond unethically when used for therapy.

Smart FAQ bots that answer customers' most common questions can typically answer up to 90% of incoming questions , reduce agent workloads by up to 50%, add capabilities to existing bots and deliver a ...

Chatbots have been the talk of the content marketing world recently, with many brands out there developing and testing their own. The opportunities that chatbots offer are undeniable and chatbots can ...

Aaron J. Snoswell is a senior research fellow in AI Accountability at Queensland University of Technology. Grok, the artificial intelligence (AI) chatbot embedded in X (formerly Twitter) and built by ...

LAS VEGAS, Nev. (FOX5) - “Hello, welcome to the UI FAQ chatbot.” The Nevada Department of Employment, Training and Rehabilitation has announced a new chatbot to help with unemployment insurance claims ...

OpenAI’s ChatGPT may be the world’s most popular chatbot app. But rival services are gaining, according to data from analytics firms Similarweb and Sensor Tower. Similarweb, which estimates traffic to ...

Your bank's virtual assistant is still pretty limited, but experts say it won't be long before it may start offering you ...

Dr. Yoshua Bengio, one of the key researchers credited with establishing the field of deep learning, announced today that he will serve as a strategy adviser for legal tech company Botler AI, a ...

OpenAI has faced court cases in the U.S. regarding their ChatGPT, but the challenge in Germany is the first major case of its ...