Expedia is using AI to acquire new traffic, enhance the traveler experience and better serve customers' post-booking needs, CEO Ariane Gorin said on a Q1 2026 earnings call last week. "We handle more ...
More than 30% of Expedia Group’s self-serve customer support interactions are now handled by AI. Its fastest-growing marketing channel is getting its brands to show up in AI responses. And the company ...
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