NHS Shared Business Services has launched a framework agreement to help the NHS improve how it communicates with its patients through tech.

NHS Shared Business Services has introduced a £250m communication framework to support trusts in improving patient contact ...

Missed appointments (Did Not Attend – DNAs) cost the NHS an estimated £1.2 billion a year, making reliable, accessible and two‑way communication increasingly vital to patient care and operational ...

The lives of deaf patients are being put at risk due to communication barriers in the NHS, charities have warned. Deaf people often misunderstand treatment plans and rely on family members to ...

A majority of individuals who are deaf or have hearing loss face significant communication barriers when accessing care through the National Health Service (NHS), with nearly two-thirds of patients ...

The procurement framework aims to help NHS organisations buy products and services to help communicate with patients more efficiently.