PENSIONER Rick Weightman couldn’t fathom why £10 kept coming off his prepayment meter every time he topped up. He thought it was a meter mistake, but EDF was charging him for an old debt back in 2018 ...

French electric utility firm EDF has successfully installed 100,000 smart meters in India under its contract with Energy Efficiency Services Ltd (EESL) in what is the first large-scale deployment of ...

EDF Energy will pay £350,000 after missing its target to install smart meters for customers last year, regulator Ofgem said. Ofgem found that EDF failed to meet its annual installations target for ...

EDF smart meter customers have issued a warning - after a mix-up left one family unsure whether they were in £1,700 debt or £3k credit. An EDF smart meter wasn't able to decide if family were £1,700 ...

British Gas, EDF Energy and other energy companies’ online services have stopped working properly on the final day for customers to submit meter readings. Websites said they were unable to accept ...

HUNDREDS of EDF Energy customers could face surprise bills this year, after it was revealed that some of the supplier's smart meters have failed to pass on customers' gas and electricity usage. The ...

Energy supplier EDF has made an app that enables customers to submit meter readings by using the camera on a smartphone. Customers can take a snap of their electricity and gas meters and send it ...

ANGRY customers from suppliers including E.ON, British Gas and EDF are unable to submit their meter readings before the price cap rises tomorrow as websites crash. Nearly 350 customers are ...

An EDF smart meter wasn't able to decide if family were £1,700 in debt or owed £3,000 for energy bills, they have told the Independent. EDF smart meter customers have issued a warning - after a mix-up ...