Eric Phillips will lead a team focused on enhancing customer interactions with Delta’s digital tools and channels, including developing new and better capabilities on Delta.com and the Fly Delta app.

Between additional fees, carry-on restrictions, and security measures that require partial disrobing in public, the modern airline experience has become one of necessity, a means to a hopefully more ...

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Delta Air Lines has just revealed some details on the upcoming release of its new, first-of-its-kind digital platform, Delta Sync, which aims to perfectly personalize customers’ travel journeys, both ...

Saying that it wants to remove the guesswork out of the new age of air travel, Delta Air Lines today announced it is fully implementing its 'digital concierge' on its Fly Delta app. Designed to ...

Delta Digital Id is now at Hartsfield-Jackson Atlanta International Airport (ATL), Detroit Metro Airport (DTW), Los Angeles International Airport (LAX), LaGuardia Airport (LGA), and John F. Kennedy ...

Delta Air Lines has launched its Digital ID facial-recognition identification service at Salt Lake City International Airport, the carrier announced Thursday. Digital ID uses biometric matching via ...