In an era of digital disruption, IT organizations need to move faster. Given this, should CIOs be active enablers of continuous improvement? Several years ago, I reviewed ITIL Version 3.0. When I got ...

Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

Small businesses often have difficulty competing with larger competitors that are able to mass produce products at low costs. Continuous quality improvement is a business management system that ...

How can unexpected successes be replicated? How can failures be mitigated? What steps can be taken to prevent future catastrophes? These are questions that every organization must grapple with, and ...

The performance-punishing nature of poor workplace design is a persistent issue filled with musculoskeletal injuries and rising medical care costs. Many manufacturing and industrial companies attempt ...

Opinions expressed by Entrepreneur contributors are their own. The continuous improvement culture of an organization is the dynamic force that is vital in getting that desirable competitive edge. It ...

Building agility into your team’s approaches can help your organization adapt to fast-changing conditions from within or even external ones. A key part of this that has benefited many of my consulting ...

Startups operate in a fast-paced environment where resources are scarce, time is of the essence, and the margin for error is ...

CI fails when leaders treat it as optional. Instead, they must set direction, talk about CI often, allocate time and resources and recognise wins. Credibility comes from action – leaders who join ...