In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster, and reduce labor costs. These self-checkouts reduced ...

Despite its age and ubiquity, self-checkout technology remains controversial. Our survey reveals what shoppers really make of them, as we look to an even more high-tech future Nearly 30 years after ...

Is self-checkout checking out? Target customers are claiming — and complaining — that the popular retailer is removing self-checkout stations from stores. However, Target representatives say that ...

Walmart is pulling back on one of its biggest retail experiments after eye-opening data from police revealed just how costly self-checkout can be. At a Supercenter in Shrewsbury, MO, Walmart abruptly ...

Retailers’ losses are more than double when they implement self-service checkouts or mobile scanning technologies, a report from Leicester University in the United Kingdom found. Researches ...

For months, self-checkout lanes have gradually disappeared from some stores, while others have implemented item limits or reconfigured the kiosks—all in an effort to curb one issue: theft. In February ...