Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...
“The technology that was supposed to shrink the industry is fueling its expansion,” said Apollo chief economist Torsten Slok.
Who is hiring?: Companies like Conduent, Widescope Consulting, and Marine Credit Union are offering full-time remote call center roles with benefits and paid training. Why now?: Seasonal demand, tight ...