If you’ve ever dealt with a mother-in-law (or some other hard-to-please Patty!) who says something is "Totally fine!" when it clearly isn’t, been on the receiving end of the silent treatment, or been ...

Passive aggressive leadership in action. As a communications coach to executives and entrepreneurs all over the world, I’ve seen the team-building challenges that passive-aggressive organizations face ...

Good communication is the foundation of any healthy relationship. From spouses and romantic partners to supervisors and co-workers, the ability to communicate well is essential for a happy and ...